Teller Part Time Great Neck

Wells Fargo•Great Neck, NY
•$22 - $28•Onsite

About The Position

Wells Fargo is hiring a Teller for its National Branch Network. This front-line, customer-focused role supports everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable customer experience. Tellers serve as a primary point of contact and represent the branch through attentive service, accuracy, and care. The role develops foundational banking skills by helping customers identify relevant products, services, and digital tools, and connecting them with a banker for detailed product discussions. Tellers work with branch teammates to support daily operations and a consistent customer experience. Wells Fargo provides training, coaching, and a team-based culture to support growth and career mobility. The position is part-time, based at 20 Great Neck Rd, Great Neck, NY 11021, and requires a schedule that includes Saturdays. It is not eligible for Visa sponsorship.

Requirements

  • At least 6 months of customer-interaction experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Customer-facing experience, attention to detail, and ability to process transactions accurately across multiple systems in a fast-paced environment.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to build accuracy, confidence, and consistency in customer transactions.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
  • Ability to identify customer needs and referral or service opportunities, and educate customers about digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization, adaptability, and ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and direct them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
  • Build relationships, listen to customers’ everyday financial needs, and connect them with relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
  • Communicate clearly and use active listening to clarify needs and provide solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
  • Follow applicable risk and compliance programs, policies, and procedures; identify, escalate, and help remediate issues.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Eligible employees may also be eligible for incentive opportunities.
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