Teller Part Time Medical Park

Wells Fargo•Greenville, NC

2d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Medical Park location in Greenville, North Carolina. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transactions, and a welcoming, reliable experience. The Teller is a primary point of contact for customers and represents the branch through strong service, attention to detail, and care. The role builds foundational banking skills by helping identify customers’ needs and introducing helpful products, services, and digital tools. Tellers connect customers with the appropriate banker for detailed product conversations and work with branch teammates to support smooth daily operations and a consistent customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
Ability to work a schedule that includes Saturdays.
The position is not eligible for Visa sponsorship.

Nice To Haves

Experience in customer-facing roles, with attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to appropriate banking channels, digital tools, self-service options, or team members.
Build customer relationships through active listening and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately.