Teller Culver City Fox Hills

Wells Fargo•Culver City, CA

1d•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. In this customer-focused, front-line role, the Teller supports everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming, reliable experience. The Teller serves as a primary point of contact, represents the branch through attentive service, and helps customers identify convenient ways to bank, including digital tools and self-service options. The role builds foundational banking skills by helping Tellers learn about customers’ needs, introduce relevant products and services at a high level, and connect customers with bankers for detailed product guidance. Tellers work with branch teammates to support daily operations and deliver a consistent customer experience. Wells Fargo provides training, coaching, and a team-based culture to support career growth and mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to develop accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to appropriate banking options, digital tools, self-service options, or team members.
Build customer relationships by actively listening and connecting customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.