Full Time Teller, Whiting, NJ

Santander • Manchester Township, NJ

1d • $30,000 - $47,000

About The Position

As a Teller, you assist customers with financial needs and process transactions while providing exceptional customer service. The role includes resolving concerns, minimizing risk, defending against fraud, referring suitable bank products, and escalating complex issues for timely resolution. You will help customers with banking transactions and digital self-service options, perform operational tasks, and may support nearby branch locations based on business necessity.

Requirements

• High school diploma or GED.
• At least 6 months of cash-handling experience.
• At least 6 months of demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate risk concerns through appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfort using digital tools and technology to enhance customer engagement.
• Ability to stay organized, energetic, and multitask in a fast-paced, changing environment.
• Accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.
• Legally authorized to work in the United States full-time without employer sponsorship.

Nice To Haves

• Established work history or equivalent demonstrated through work experience, training, military service, or education.
• Preferred experience with Microsoft Office products.

Responsibilities

• Welcome customers, minimize wait times, and assist with their banking needs.
• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Follow bank policies and procedures, including compliance and risk management protocols to prevent fraud.
• Identify opportunities to cross-sell bank products and deepen customer relationships.
• Engage customers and use digital tools to educate them about self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area.
• Support nearby branch locations when business needs require.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED