Teller - Cohoes Branch

Hudson River Community Credit Union • Cohoes, NY

3d • Onsite

About The Position

Start your career in financial services with a team that values service, collaboration, and professional growth. We are looking for a motivated Teller who is eager to learn, provide outstanding member experience, and grow within the credit union industry.

Requirements

• One month to one year experience.
• High School Diploma or GED.
• Passionate about exceptional member service and relationship building.
• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving skills
• Proficiency with banking systems, digital tools, and Microsoft office products

Nice To Haves

• Previous credit union or financial experience preferred.

Responsibilities

• Process deposits, withdrawals, payments, cash checks, and transfers
• Assist and educate members on the use of online accounts, mobile banking and other remote channels.
• Assist members with ITM/ATM transactions and questions.
• Build positive member relationships by identifying member needs and recommending products/services.
• Resolve routine member concerns and issues efficiently, with professionalism, and patience to attract to maintain members.
• Proactive use of fraud-detection resources, to identify suspicious activity early, protect member assets, and uphold integrity of the credit union.
• Support branch opening/closing procedures and assist with branch workflow and coverage
• Foster a fun and collaborative environment to service our members, grow relationships and engage with your peers.

Benefits

• Medical, Dental, Vision, FSA & HSA options.
• Life insurance, short term, & long-term disability benefits.
• 401K with matching contribution up to 10%.
• Generous paid time off, including birthday off and additional12 observed holidays.
• Gym reimbursement and wellness program.
• Internal and external training, including certification and tuition reimbursement.
• Community Volunteer initiatives.
• Career growth & advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED