Teller - Oregon City

OnPoint Credit Union • Oregon City, OR

2d • Onsite

About The Position

We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community. OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, we invite you to explore and grow your career with us!

Requirements

• Ability to coordinate a variety of assignments simultaneously and prioritize work.
• Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
• Proficient in counting cash, arithmetic, ten-key calculator and basic computer skills.
• Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.
• Ability to comprehend and adhere to compliance requirements.
• Able to assist or lift 50-pound bags of coin.
• Stands for extended periods of time as required (up to four hours at a time).
• Demonstrates a sense of urgency when assisting members.
• High School graduate or GED required.
• A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.

Nice To Haves

• Bilingual skills are highly desired.

Responsibilities

• Deliver exceptional member service through welcoming greetings, attentive body language, friendly conversation, and ensuring all member needs are met.
• Processes and accurately document all teller transactions according to established procedure.
• Understand and determine acceptability of negotiable items and member identification.
• Identify and address members’ questions and concerns to offer solutions.
• Proactively engage member questions to uncover needs and cross-sell products and services.
• Refer to appropriate staff members or open product/service as appropriate.
• Assist with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.
• Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.
• Maintains cash drawer and balances within guidelines established by Credit Union.
• Able to assist or lift 50-pound bags of coin.
• Stands for extended periods of time as required (up to four hours at a time).
• Perform any additional duties as required by the Management Team.
• Actively work to meet or exceed product and service cross-sale goals.

Benefits

• OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED