Teller Part Time Conroe

Wells Fargo•Conroe, TX

1d•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network in Conroe, Texas. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processing routine transactions and providing a welcoming, reliable experience. Tellers are a primary point of contact for customers and represent the branch through attentive service, accuracy, and care. The role builds foundational banking skills by helping Tellers understand customer needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to assist customers and connect them with bankers for more detailed product conversations. They work with branch teammates to support daily operations and provide a consistent, high-quality customer experience. Wells Fargo offers training, coaching, and a team-based culture that supports growth and career mobility. The schedule will include Saturdays. This position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly develop accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization, adaptability, and ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, using sound judgment and managing risk in line with policies and controls.
Communicate clearly and use active listening to clarify needs and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues for timely resolution.
Follow applicable Wells Fargo policies, procedures, risk programs, and compliance obligations; identify and escalate issues as appropriate.