Teller Part Time Granada Hills

Wells Fargo•Los Angeles, CA
•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Granada Hills, California location. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. The Teller is a primary point of contact for customers and represents the branch through strong service, attention to detail, and genuine care. The Teller builds foundational banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. The role identifies ways to support customers and connects them to the appropriate banker for more detailed product conversations. Tellers work with branch teammates to support daily operations and deliver a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture, and the position offers exposure to retail banking and opportunities for career growth. The position requires a schedule that includes Saturdays and is not eligible for Visa sponsorship. The listed base pay range is $22.00–$27.50; employees may also be eligible for incentive opportunities. The posting end date is November 30, 2026, though it may be removed earlier due to applicant volume.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to build accuracy, confidence, and consistency in customer transactions quickly.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
  • Strong collaboration and relationship-building skills and ability to work effectively with branch teammates.
  • Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process transactions and engage customers with care to provide a positive and reliable branch experience.
  • Process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
  • Build relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
  • Use communication and active listening to clarify customer needs and provide clear solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
  • Follow applicable risk and compliance programs, policies, and procedures; monitor and escalate issues and make sound risk decisions.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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