Teller Bilingual Part Time South Cobb

Wells Fargo Bank•Marietta, GA

1d•Onsite

About The Position

Wells Fargo is hiring a bilingual Teller for its National Branch Network. In this customer-focused, front-line role, you will support customers’ everyday banking needs through in-branch interactions, accurately complete transactions, and provide a welcoming and reliable experience. You will be a primary point of contact for customers, learn about their needs, and connect them with relevant products, services, digital tools, or a banker for more detailed product conversations. The role offers exposure to retail banking and an opportunity to build foundational banking skills, supported by Wells Fargo training, coaching, and a team-based culture. You will work with branch teammates to support daily operations and provide a consistent customer experience. The position is part time and based at 2055 S Cobb Dr, Marietta, Georgia. The schedule includes Saturdays. Applicants must demonstrate Spanish/English speaking and listening proficiency and pass a required language assessment. This position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Bilingual speaking and listening proficiency in Spanish and English.
Must take and pass the required language assessment.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and direct them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by actively listening and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.