Teller Part Time Calvine Plaza

Wells Fargo & Company•Vacaville, CA

3d•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processing transactions while providing a welcoming and reliable experience. Tellers serve as a primary point of contact for customers and represent the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping employees learn about customers’ needs and introduce helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with the appropriate banker for detailed product conversations. They work with branch teammates to support daily operations and provide a consistent customer experience. The position offers exposure to retail banking and potential career growth supported by Wells Fargo training, coaching, and a team-based culture.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, strong attention to detail, and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization, adaptability, and ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.
Spanish bilingual skills are preferred but not required.

Responsibilities

Accurately process transactions and engage customers with care to deliver a positive, reliable branch experience.
Process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and direct them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps through effective communication and active listening.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues for timely resolution.
Follow applicable risk programs, policies, and procedures; meet risk and compliance obligations; escalate and remediate issues; and make sound risk decisions.