Teller Part Time Newport News

Wells Fargo•Newport News, VA

3d•$20 - $25•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network at 441 Denbigh Blvd. in Newport News, Virginia. This front-line, customer-focused role supports customers’ everyday banking needs through accurate in-branch transactions and welcoming, reliable service. Tellers are a primary point of contact for customers and represent the branch through attentive service, care, and attention to detail. The role builds foundational banking skills by helping employees learn about customers’ needs and introduce relevant products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product discussions. They work with branch teammates to support daily operations and provide a consistent customer experience. Wells Fargo provides training, coaching, and a team-based culture to support career growth. The schedule will include Saturdays. The position is not eligible for Visa sponsorship. The stated base pay range is $20.00–$25.00; pay may vary based on factors including performance, skills, experience, and work location, and employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, attention to detail, and ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process transactions and engage customers with care to provide a positive, reliable branch experience.
Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate complex issues to support timely resolution.