Teller Part Time Brigham City

Wells Fargo Bank•Brigham City, UT
•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Brigham City, Utah branch. In this customer-focused, front-line role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completes transactions, and provides a welcoming, reliable experience. As a primary customer contact, the Teller represents the branch through attentive service, care, and accuracy. The role provides an opportunity to build foundational banking skills by learning about customer needs and introducing helpful services and digital tools. The Teller identifies opportunities to support customers and connects them with a banker for more detailed product conversations. The position also works closely with branch teammates to support daily operations and a consistent customer experience. Wells Fargo describes the role as a starting point for retail banking careers, with training, coaching, and team-based support. The position is located at 5 N Main St, Brigham City, UT 84302. The schedule will include Saturdays. This position is not eligible for Visa sponsorship.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles and the ability to accurately process transactions across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Proven cash-handling experience.
  • Ability to build accuracy, confidence, and consistency in customer transactions quickly.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization, adaptability, and ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
  • Build customer relationships by actively listening and connecting customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
  • Communicate clearly, ask questions to clarify customer needs, and provide straightforward solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate complex issues for timely resolution.
  • Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
  • Training and coaching
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