Teller Del Rio North

PNC•Del Rio, TX

1d•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience in an inclusive workplace. The Teller is part of PNC's Retail Branch Banking Network and is based at the Del Rio North branch in Del Rio, Texas. This full-time, in-office role provides customer service, accurately handles high-volume banking transactions, educates customers about technology and financial transaction options, and identifies opportunities to refer customers to banking products and services. Spanish proficiency is preferred.

Requirements

Demonstrate appropriate knowledge, skills, and abilities for the role.
Prior experience is not required.
No degree, certification, or license is required.

Nice To Haves

Spanish speaking ability.
Skills in accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies in accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver a customer experience intended to improve customers’ financial wellbeing, build loyalty, and increase share of wallet.
Process a variety of customer interactions and explain available alternatives for financial transactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Conduct lobby engagement activities to connect with customers and present PNC products that may meet their needs.
Educate customers on managing financial transactions using technology, tools, and resources.
Use product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
Nine occasional absence days each year, unless otherwise required by law, subject to eligibility.
Between 15 and 25 vacation days each year depending on career level and years of service, subject to eligibility.