Teller Part Time La Verne

Wells Fargo & Company•La Verne, CA

2d•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the La Verne branch. In this customer-focused, front-line role, the Teller supports everyday banking needs through in-branch interactions, accurately completing transactions and providing a welcoming, reliable experience. The Teller is a primary customer contact and represents the branch through attentive service, strong communication, and care. The role provides an opportunity to build foundational banking skills, learn about customer needs, and introduce customers to relevant products, services, and digital tools. The Teller identifies opportunities to help customers and connects them with bankers for detailed product discussions. Working alongside branch teammates, the Teller supports smooth daily operations and a consistent customer experience. Wells Fargo provides training and coaching, and the role offers exposure to retail banking and potential career mobility. The position requires a schedule that includes Saturdays and is not eligible for Visa sponsorship. The posting lists a base pay range of $22.00 to $27.50; pay may vary based on factors including performance, skills, experience, and work location, and employees may also be eligible for incentives.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills, including the ability to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process transactions and engage customers with care to deliver a positive and reliable branch experience.
Process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand everyday financial needs; connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable Wells Fargo risk and compliance programs, policies, and procedures; escalate and remediate issues as appropriate.