Part-Time Teller (25 hours per week) - Clewiston

Seacoast Bank•Clewiston, FL

2d•Onsite

About The Position

The Part-Time Teller position at Seacoast Bank is responsible for building relationships with customers, understanding their financial goals, and matching them with appropriate bank products and services. This role involves processing transactions accurately, adhering to all bank policies and regulations, and contributing to a positive and innovative work environment. Tellers are expected to participate in community events and collaborate with colleagues to achieve branch and organizational goals. A strong understanding of Seacoast Bank's products, services, and customer-facing technology is essential.

Requirements

High School diploma or equivalent required.
Minimum of 6 months cash handling experience required.
Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
Demonstrate excellent communication (written and verbal) and interpersonal skills.
Able to work independently and exercise a high degree of initiative.
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.

Nice To Haves

Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.

Responsibilities

Exhibit consistent relationship building with customers.
Prepare for customer interactions and build rapport.
Utilize open and closed-ended questions to understand customer financial goals.
Match customer needs to Seacoast Bank products and services.
Confidently explain Seacoast Bank products and services.
Create and enhance relationships based on customer needs.
Ask for referrals from new and existing customers.
Exhibit good listening skills and speak clearly and persuasively.
Respond promptly to customer needs and requests.
Seek out appropriate people for complex financial matters.
Balance business needs with customer requests while managing potential risk.
Embrace new technology and remain up to date on industry changes.
Foster an open environment that encourages idea generation and innovation.
Participate in community, charitable, or civic events.
Exhibit strong work ethics and teamwork.
Develop an introductory understanding of consumer deposit and lending products and processes.
Develop proficiencies in the outbound calling process.
Develop skills to identify referral opportunities with internal business partners.
Observe presentations regarding banking products/services through networking events.
Develop a strong understanding of customer-facing technology and assist customers with self-service products/processes.
Process checks, cash, and negotiable instrument transactions.
Ensure branch adherence to AML/BSA requirements, audit procedures, operational procedures, dual control, security, and Business Continuity.
Assist in remediating audit, scorecard, or QC deficiencies.
Resolve customer concerns in a timely, professional, and positive manner.
Escalate issues to the next level of authority as needed.
Balance cash drawer daily and monitor work for accuracy.
Follow instructions and respond to management direction to resolve customer objections and problems.
Adhere to Seacoast Bank’s Code of Conduct.
Follow all safety and security procedures.
May be assigned vault responsibilities.