Teller

Mid Oregon Credit Union•Bend, OR

11h•Onsite

About The Position

The Teller provides prompt, accurate, and courteous in person, drive thru or telephone service to members while processing routine financial transactions and answering questions. This role also involves cross-selling credit union products and services, and making referrals to a Loan Officer, to Mid Oregon Wealth Management, or to the Mortgage Lending area as needed and/or directed.

Requirements

Pleasant, friendly demeanor
Excellent customer service abilities in greeting members and making them feel comfortable
Keyboarding including 10-key
Accuracy in handling transactions and cash
Ability to grasp a variety of tasks and perform them efficiently and quickly
Ability to retain knowledge of CU products and services and offer them to members when appropriate
Speaking on the telephone approximately 10% percent of workday
May need to shovel snow occasionally outside the office to clear sidewalks, etc.
Continuous sitting, standing, talking, and listening for extended periods of time
Use of hands in repetitive tasks such as typing and writing
Speaking, and hearing for interaction with members and coworkers
Clarity of vision at 20 inches or less for processing of member transactions and computer usage
Memory demands in recalling Credit Union policies, services, and state and federal regulations
Occasional lifting up to 35 pounds to move supplies or office equipment
Bending, squatting, or kneeling to reach supplies on ground level
Reaching above shoulder level to reach supplies overhead
Able to push with dolly up to 250 pounds

Responsibilities

Provides prompt, accurate, and courteous in person, drive thru or telephone service to members
Processing routine financial transactions
Answering questions from members
Cross sells credit union products and services
Makes referrals to a Loan Officer, to Mid Oregon Wealth Management, or to our Mortgage Lending area as needed and/or directed