Teller Part Time Charleston Ashley Plaza

Wells Fargo Bank•Charleston, SC

1d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This customer-focused, front-line position supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions and providing a welcoming, reliable experience. Tellers are a primary customer contact and represent the branch through strong service, attention to detail, and care. The role develops foundational banking skills by helping identify customer needs and introducing relevant products, services, and digital tools. Tellers connect customers with a banker for detailed product conversations and work with branch teammates to keep daily operations running smoothly. Wells Fargo describes the position as an entry point to retail banking and longer-term career growth, supported by training, coaching, and a team-based culture. The role is located at 1305 Sam Rittenberg Blvd, Charleston, South Carolina 29407. The schedule includes Saturdays. This position is not eligible for visa sponsorship. The posting end date is November 13, 2026, though the posting may be removed earlier due to applicant volume.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by actively listening and connecting customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, using sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations when needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and help remediate issues as appropriate.