Teller Part Time Lake Forest

Wells Fargo & Company•Lake Forest, CA

1d•$22 - $28•Onsite

About The Position

Wells Fargo is hiring a part-time Teller for its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. Tellers accurately process routine transactions while providing a welcoming, reliable experience and representing the branch through attentive service and care. The Teller builds foundational banking skills by learning about customers’ needs and introducing relevant products, services, and digital tools. The role includes identifying opportunities to support customers and referring them to a banker for more detailed product conversations. Tellers work with branch teammates to maintain daily operations and provide a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career mobility. The position is located at 24251 Rockfield Blvd., Lake Forest, California 92630, and the schedule will include Saturdays. The role is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Use communication and active listening skills to clarify customer needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.