Teller Part Time Spring Lake Park

Wells Fargo & Company•Spring Lake Park, MN
•$23 - $29•Onsite

About The Position

Wells Fargo is hiring a Teller for its National Branch Network. In this customer-focused, front-line role, you will support customers’ everyday banking needs through in-branch interactions, accurately complete transactions, and provide a welcoming and reliable experience. You will represent the branch through strong service, attention to detail, and genuine care. You will build foundational banking skills by learning about customers’ needs and introducing helpful products, services, and digital tools. You will identify opportunities to support customers and connect them with the appropriate banker for more detailed product conversations. Working closely with branch teammates, you will help keep daily operations running smoothly and deliver a consistent, high-quality customer experience. The role offers exposure to retail banking and potential for long-term growth and career mobility, supported by training, coaching, and a team-based culture.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Proven cash-handling experience.
  • Ability to quickly build accuracy, confidence, and consistency in customer transactions.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
  • Strong collaboration and relationship-building skills, with the ability to work effectively with branch teammates.
  • Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process customer transactions and provide a positive, reliable branch experience.
  • Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or an appropriate team member.
  • Build relationships and actively listen to understand customers’ everyday financial needs.
  • Connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
  • Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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