Teller- Front St., Kansas City, MO

CommunityAmerica Credit Union•Kansas City, MO

About The Position

CommunityAmerica Credit Union is seeking a Teller to provide friendly, accurate service while handling financial transactions. The Teller is a welcoming point of contact for Members, building trust, answering questions, and helping Members pursue their financial goals. The role delivers personalized service and connects Members with relevant products, services, and specialists. CommunityAmerica describes its culture as purpose-driven, collaborative, and focused on service excellence, employee growth, and community impact.

Requirements

  • High school diploma or equivalent required.
  • At least 2 years of customer service experience; financial or retail experience is preferred. A bachelor’s degree may substitute for experience.
  • Cash-handling skills and strong attention to detail.
  • Ability to build rapport and respond thoughtfully to Member needs.
  • Strong critical-thinking and decision-making abilities.
  • Self-motivation and the ability to work independently and collaboratively.
  • Excellent verbal and written communication skills.
  • Commitment to confidentiality and professionalism.
  • Comfort with technology and willingness to learn new systems.

Nice To Haves

  • Bachelor’s degree preferred.
  • Financial or retail customer service experience preferred.

Responsibilities

  • Greet Members warmly and professionally, listen actively, and provide tailored solutions suited to their financial needs.
  • Handle financial transactions with accuracy.
  • Build trust with Members and answer their questions.
  • Connect Members with products, services, and specialists that align with their goals.
  • Support Members as they take steps toward financial success.

Benefits

  • Competitive pay and performance-based incentives through the Bi-Annual Performance Share Plan.
  • Health, dental, and vision plans.
  • Retirement plans.
  • Focus on physical and mental well-being.
  • Clear career pathways and ongoing learning opportunities.
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