Teller Bilingual Part Time North Rivers Market

Wells Fargo•North Charleston, SC

4d•Onsite

About The Position

Wells Fargo is hiring a bilingual Teller for its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller accurately processes transactions while providing a welcoming, reliable experience and representing the branch with strong service, attention to detail, and care. The Teller builds foundational banking skills by learning about customer needs and introducing relevant products, services, and digital tools. The role identifies opportunities to help customers and connects them with bankers for more detailed product conversations. The Teller collaborates with branch teammates to support daily operations and a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture to support development and career mobility. The position is part time and requires Spanish/English speaking and listening proficiency. The work schedule includes Saturdays. Candidates must pass a required language assessment. This position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Bilingual speaking and listening proficiency in Spanish and English.
Must take and pass the required language assessment.
Ability to work a schedule that includes Saturdays.
This position is not eligible for Visa sponsorship.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills and the ability to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand customers’ everyday financial needs.
Connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, use sound judgment, and manage risk in line with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps through effective communication and active listening.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable policies, procedures, controls, and risk and compliance obligations; escalate and remediate issues appropriately.