Part Time Teller - 74th & Western

MidFirst Bank•Oklahoma City, OK

About The Position

Tellers efficiently process customer transactions while providing a high level of service and identifying bank products and services that may benefit current and potential customers. They are expected to be proactive, friendly, and courteous, and to seek opportunities to provide an excellent customer experience. This is a part-time position scheduled for 20 hours per week within the banking center's operating hours. Weekend availability is required. The role includes paid informal and formal training; formal training lasts one full week, takes place within the first three weeks of employment, and is scheduled Monday through Wednesday from 8:00 a.m. to 5:00 p.m. Employees must pass the Teller Certification test before operating a teller drawer. A shift differential of $5.00 per hour applies to hours worked after 6:00 p.m. Monday through Friday, after 1:00 p.m. on Saturdays, and at any time on Sundays.

Requirements

At least 6 months of cash-handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment.
Excellent customer-service skills, including oral and written communication.
Ability to contribute effectively to a positive team environment and work toward achieving goals.
Careful attention to detail and strong organizational skills.
Ability to adhere closely to bank procedures and regulations.
Strong work ethic and high integrity.
Strong computer and 10-key skills.
Outgoing, assertive, confident, and enthusiastic personality.
Must successfully pass the Teller Certification test before operating a teller drawer.
Must be available to work weekend hours.

Nice To Haves

Knowledge of banking products and procedures.
Successful sales record in a retail sales or banking environment.
Fluent verbal and written Spanish skills.
Proficiency with Microsoft applications, including Word, Outlook, and Excel.

Responsibilities

Greet customers and facilitate a welcoming, customer-focused environment.
Process customer transactions efficiently and accurately in a fast-paced environment.
Maintain a balanced cash drawer and follow internal controls and procedures.
Generate new business and expand relationships with current customers by cross-selling relevant bank products and services.
Build customer loyalty through relationship development and exceptional service.
Respond to customer inquiries and concerns by researching and identifying positive solutions.
Participate in required informal and formal paid training and pass the Teller Certification test.