Teller - P.T. Weekends - Chesapeake City

APGFCU•Chesapeake City, MD

20d•Onsite

About The Position

Under the general supervision of branch management, the Teller performs cash receipt and payment duties, identifies member needs, and recommends appropriate credit union products and services. The role provides high-quality member service in a consistent, courteous, and professional manner; cross-sells APGFCU products and services; and follows safety and security policies, Teller Performance Standards, and procedures. The position requires a flexible schedule, Saturday availability, and travel to other branch locations. The employee must complete applicable training and comply with federal regulations and APGFCU policies and procedures related to the position.

Requirements

High school diploma or equivalent.
At least six months of customer service experience.
Good interpersonal, interaction, organizational, and oral communication skills.
Ability to work as part of a team in a multitasked, fast-paced environment.
Ability to use a personal computer, software applications, and business office equipment; knowledge of commercial mathematics and data entry.
Ability to use hands regularly to lift coins or money bags and occasionally lift or move up to 30 pounds.
Ability to work Saturday hours, maintain a flexible schedule, and travel to other branch locations.

Nice To Haves

At least six months of cash-handling experience.
Knowledge of financial institution procedures.
Knowledge of basic principles of debits and credits.

Responsibilities

Process member transactions accurately and efficiently, including check cashing, deposits and withdrawals, bond redemption, loan payments, cash advances, transfers, and issuing monetary instruments; set up cash machines and supplies for daily operations.
Greet members courteously and process transactions according to credit union procedures and established cash and check authority limits.
Enter member transactions into software applications and meet applicable Teller Performance Standards, accuracy guidelines, and transaction authority limits.
Verify transactions before disbursing funds, review transaction data for accuracy, use the system in-and-out cash calculator, communicate questions or problems to a supervisor, and follow operational policies and procedures.
Perform teller and branch settlement activities, including processing night deposits, verifying and organizing cash drawers, completing tracking logs, reconciling fees and transaction entries, participating in end-of-day settlement, and assisting with ATM settlement.
Protect sensitive member information and identify potential elder abuse, counterfeit bills, fraudulent checks, and other scams.
Maintain current knowledge of credit union products and services and refer members to appropriate products, services, departments, or individuals.
Meet performance expectations outlined in Teller Performance Standards.
Perform other similar or related duties as directed.
Work Saturday hours, maintain a flexible schedule, and travel to other branch locations.
Complete applicable training and comply with federal regulations and APGFCU policies and procedures, including applicable Bank Secrecy Act and Information Security requirements.