Teller Part Time West Middleton

Wells Fargo Bank•Middletown, PA

2d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Middletown, Pennsylvania. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions and providing a welcoming, reliable experience. Tellers serve as a primary point of contact, learn about customers’ needs, introduce relevant products, services, and digital tools, and connect customers with a banker for detailed product conversations. The position provides foundational retail banking experience and opportunities for long-term growth and career mobility, supported by Wells Fargo training, coaching, and a team-based culture. The Teller works with branch teammates to support smooth daily operations and a consistent customer experience. The schedule will include Saturdays. This position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by listening to understand everyday financial needs and connecting customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, using sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, use active listening to clarify needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.