Teller - FT

Coastal Community Federal Credit Union • Dickinson, TX

13h • Onsite

About The Position

As a credit union Teller, the responsibilities include processing member transactions, overseeing cash withdrawals and check deposits. This role supports member engagement by processing teller transactions and making appropriate introductions to member service representatives. The Teller will complete operational activities while minimizing risks under established policies, performing routine transactional, operational, and member service support tasks efficiently through knowledge of credit union procedures and products, as well as partners across the organization. The Teller receives directions from managers and exercises judgment within defined policies and procedures, escalating questions and issues to more experienced roles. The Teller interacts with members and individuals to demonstrate care, build relationships, and complete requested transactions.

Requirements

• 6+ months’ experience interacting with customer/members, or equivalent demonstrated through work experience, or training.
• Member service focus with experience handling complex transactions across multiple systems.
• Experience working with others on a team to meet member needs.
• Cash handling experience.
• Ability to follow policies, procedures, and regulations.
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
• Well organized, independent and able to prioritize in a fast-paced environment.
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with members and colleagues.
• High School graduate or equivalent.

Responsibilities

• Process member transactions, including cash withdrawals and check deposits.
• Support member engagement by processing teller transactions and making appropriate introductions to member service representatives.
• Complete operational activities while minimizing risks under established policies.
• Perform routine transactional, operational, and member service support tasks efficiently through knowledge of credit union procedures and products, as well as partners across the organization.
• Receive directions from managers and exercises judgment within defined policies and procedures.
• Escalate questions and issues to more experienced roles.
• Interact with members and individuals to demonstrate care, build relationships, and complete requested transactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees