Teller FT

Advia Credit UnionCrystal Lake, IL
$16 - $19Onsite

About The Position

This is a full-time, on-site Teller position at Advia Credit Union. The role involves providing outstanding service, building relationships with members and colleagues, answering questions, servicing accounts, and recommending products and services based on member needs. Tellers are the face of Advia and are expected to maintain the highest level of service with accuracy, confidentiality, and efficiency.

Requirements

  • Genuinely care about people, creating a disposition to Act with Integrity and Keep People at the Core.
  • A willingness to learn and appreciation of coaching to foster professional growth.
  • A desire to be empowered to find ways to say Yes!
  • Strong communication skills.
  • A team-centered mentality.
  • Spanish language proficiency is specifically needed and will receive a bilingual premium after proficiency testing.

Nice To Haves

  • Cash handling and customer service experience is strongly preferred, but can be taught.
  • Bilingual premium for those who regularly use language skills to assist members, with proficiency testing required.

Responsibilities

  • Provide outstanding service and build impactful and lasting relationships with members and colleagues.
  • Answer member's questions and service their accounts.
  • Actively listen and uncover needs to recommend products and services that will best benefit their individual financial needs.
  • Be the face of Advia.
  • Maintain the highest level of service to members with accuracy, confidentiality, and efficiency.
  • Match Advia products and services as solutions to best fit their individual needs.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Life insurance
  • Disability coverage
  • Generous paid time off (PTO)
  • Paid holidays
  • Paid parental leave (available after one year of service)
  • Learning and development programs
  • Tuition reimbursement (available after one year of service)
  • Free Telemedicine
  • Employee Assistance Program (EAP)
  • Wellness initiatives
  • Paid Community Action Volunteer Hours
  • Bilingual premium for Spanish language proficiency
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