Teller Wynnewood

Wells Fargo•Lower Merion Township, PA

7d•Onsite

About The Position

Wells Fargo is hiring a Teller for its National Branch Network. This customer-focused, front-line role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. Tellers are a primary point of contact for customers and represent the branch through attentive service, care, and attention to detail. The role builds foundational banking skills by helping employees understand customers’ needs and introduce helpful products, services, and digital tools. Tellers identify opportunities to support customers and refer them to a banker for detailed product conversations. They work with branch teammates to maintain smooth daily operations and provide a consistent, high-quality customer experience. Wells Fargo describes the position as an entry point to retail banking and long-term career growth, supported by training, coaching, and a team-based culture. The schedule will include Saturdays. The position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles and strong attention to detail, including the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships and use active listening to understand everyday financial needs.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in line with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable Wells Fargo risk and compliance programs, policies, and procedures; escalate and remediate issues as appropriate.