Teller Part Time NJ Guttenberg Office

Wells Fargo Bank•Guttenberg, NJ

9h•Onsite

About The Position

Wells Fargo is seeking a part-time Teller for its National Branch Network at the Guttenberg, New Jersey office. This front-line, customer-focused position supports customers’ everyday banking needs through accurate in-branch transactions and welcoming, reliable service. Tellers serve as a primary point of contact, learn about customers’ needs, introduce relevant products, services, and digital tools, and connect customers with bankers for more detailed product conversations. The role provides exposure to retail banking and an opportunity to develop foundational banking skills, with training, coaching, and a team-based culture supporting potential career growth. Tellers work with branch teammates to keep daily operations running smoothly and deliver a consistent customer experience. The schedule will include Saturdays. This position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with attention to detail and the ability to accurately process transactions across multiple systems in a fast-paced environment.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly develop accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills to support a consistent customer experience.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service, or the appropriate team member.
Build customer relationships through active listening and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.