Part Time Teller

CUSB BANK•Cresco, IA

18d•Onsite

About The Position

The Teller role is responsible for delivering superior customer service, conducting financial transactions between customers and the Bank, handling customer inquiries and providing appropriate solutions for CUSB Bank customers with utmost accuracy and confidentiality.

Requirements

High school diploma or general education degree (GED) or one to two years of relevant experience and/or training or equivalent combination of education and experience.
Ability to operate the following equipment: PC and printer, telephone, calculator, copy and fax machines.
Working knowledge of Microsoft Office, i.e. Word, Excel, and Outlook.
Demonstrate math skills as required to this position which includes adding, subtracting, multiplying, and dividing.
Oral and written communication skills as appropriate to this position.
Ability to read, write and speak the English language.
Ability to write reports, business correspondence, and procedure manuals.
Reasonably regular and predictable attendance.

Responsibilities

Provide exceptional customer service at every opportunity, including making customers aware of our fantastic products and services
Exercise discretion, judgment and initiative
Learn the teller software and equipment needed to complete customer transactions
Handle and balance a cash drawer per bank procedures and guidelines
Count, wrap and bag coins
Process checking and savings transactions; mortgage and retail loan payments; and Mastercard/VISA transactions
Assist customers with gift cards, cashier’s checks, money orders, and savings bonds
Assist customers with entry to their safe deposit box
Process incoming mail transactions
Cross-train within the department and ability to work as Teller at any given location as may be required