Teller (Full Time) - Sugar Land, Sweetwater

Prosperity Bank•Sugar Land, TX

34d

About The Position

The Teller performs banking transactions, including processing deposits and loan payments, cashing checks and other negotiable instruments, processing account transfers and credit card cash advances, and selling traveler’s checks, official checks, and money orders. The role verifies and balances cash, resolves discrepancies, follows teller procedures and compliance requirements, and promotes bank products and services while providing courteous customer service. The Teller maintains professional relationships with clients, responds promptly to requests and inquiries, protects customer information, and helps maintain the Bank’s quality reputation. The role also coordinates with branch personnel and management, assists with training or orientation as needed, completes required records and reports, and performs assigned night drop and clerical duties. The position is based at the Sugar Land, Sweetwater location. The stated schedule is Monday through Friday, 7:15 a.m. to 6:15 p.m., for 40 hours.

Requirements

High school graduate or equivalent.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
Ability to apply common-sense reasoning to detailed but uninvolved instructions and problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
Ability to read and write complex sentences with proper punctuation and communicate using normal word order, present and past tenses, and a good vocabulary.
Ability to perform sedentary work, sitting most of the time, and occasionally exert up to 10 to 25 pounds of force.
Ability to meet the stated talking, hearing, finger dexterity, repetitive motion, and visual ability requirements.

Nice To Haves

Understanding of bank operations.
At least one year of related experience or cash handling experience.
Previous Teller experience.
Knowledge or proficiency in the Mentor Program, required training and webinars in the 90-day plan, DNA Standard/UX, CTR/MIL, IVIEW, product knowledge, ATM balancing, WITS/Wires (minimum domestic), risk management skills, and dual control.

Responsibilities

Process deposits and loan payments.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Process transfers between accounts and credit card cash advances.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily; promptly detect and resolve discrepancies.
Follow teller procedures and comply with requirements; maintain no more than one proof error within a 30-day period.
Promote Bank products and services to meet customer needs and strengthen client relationships.
Respond promptly to client requests and inquiries, protect customer information, and maintain the Bank’s professional reputation.
Operate the online teller terminal.
Coordinate with area personnel and management, assist personnel as needed, and assist with training or orientation when needed.
Keep the supervisor informed of area activities, problems, or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may take place on weekdays, evenings, and/or Saturdays.
Perform night drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.
Perform other duties as assigned.