Teller - Float

F&M Bank•Geneva, IN

13d•Onsite

About The Position

The Teller position involves selling bank products and services, handling various customer transactions such as deposits, withdrawals, and loan payments, and cashing checks within bank policies. This role requires utilizing sales training to provide excellent customer service and having a thorough understanding of bank products and services. The Teller will also be responsible for cross-selling all bank products, including FM Investments, and ensuring compliance with bank policies and regulatory requirements. This position may require working at various offices on an as-needed basis.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Valid Driver’s License
Compliance with Bank Secrecy Act (BSA), including accurate completion of Currency Transaction Reports (CTR) when applicable, Anti-Money Laundering Act (AML), Office of Foreign Asset Control (OFAC) and the USA PATRIOT Act.
Adhere to Customer Identification, Customer Due Diligence and reporting of suspicious activities to the BSA Department.

Nice To Haves

Computer experience
Customer service experience
Cash handling experience

Responsibilities

Cash checks in accordance with Bank procedures.
Receive loan payments and refer customers with questions about home loans, consumer, other loans and credit card accounts to appropriate lender.
Balance cash drawer and reports discrepancies to the Personal Relationship Banker Supervisor as necessary.
Issue money orders, cashier's checks, and stop payments.
Make concentrated effort to solve customer problems.
Open night deposit, record and process transactions while maintaining dual control.
Utilize a coin wrapper and coin sorter to manage coin inventory and coin transactions.
Keep safe deposit box records and assist customers with entry to safe deposit boxes.
Redeem savings bonds.
Promptly report malfunctions of equipment to supervisor.
Clean and maintain teller area, general office cleaning, and decorating.