Teller Part Time GA Embry Hills

Wells Fargo Bank•Chamblee, GA

1d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions while delivering a welcoming and reliable experience. Tellers serve as a primary point of contact, represent the branch through strong service and attention to detail, and learn about customers’ needs to introduce helpful products, services, and digital tools. They identify opportunities to support customers and refer them to bankers for detailed product conversations. The role works closely with branch teammates to support daily operations and provide a consistent, high-quality customer experience. It offers exposure to retail banking and opportunities for career growth, supported by training, coaching, and a team-based culture. The position is based at 3601 Chamblee Tucker Rd, Chamblee, GA 30341. The schedule includes Saturdays. The position is not eligible for visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to accurately process transactions and follow policies, procedures, and controls.
Strong verbal communication and active listening skills.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify service or referral opportunities, and explain next steps clearly.

Nice To Haves

Experience in customer-facing roles and attention to detail in fast-paced environments involving multiple systems.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on reliable service and building trust.
Ability to educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization, adaptability, prioritization, and sound judgment in resolving routine customer concerns.

Responsibilities

Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and actively listen to understand everyday financial needs; connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues as appropriate.
Work a schedule that includes Saturdays.