Teller

Bank of Greene County•Ghent, NY

1d•Onsite

About The Position

The Teller position is responsible for accurately and efficiently processing and recording routine transactions for bank customers. This includes cashing checks, accepting deposits, processing withdrawals, and handling loan payments. The role also involves promoting and advising customers on the bank’s various products and services.

Requirements

High school diploma or equivalent
One year cash handling experience
One year customer service experience
Good interpersonal, communication and computer skills

Responsibilities

Accept cash and checks for deposit and check accuracy of deposit slip
Identify customers, validate and cash checks
Process cash withdrawals
Receive and verify loan payments
Perform services for customers such as ordering checks and bank cards
Perform specialized tasks such as preparing official checks and money orders
Record all transactions promptly, accurately and in compliance with bank procedures
Answer inquiries regarding checking and savings accounts, as well as other bank related products
Seek to resolve issues and problems with customers’ accounts
Explain and promote bank products and services to customers
Identify referral opportunities and make relevant referrals
Perform end of day balancing of cash and checks in teller cashbox
Maintain the highest level of confidentiality with all information obtained
Ensure compliance with all internal controls and established bank policies and procedures
Adhere to branch safety and security practices and procedures
Participate in training programs to maintain and acquire additional knowledge and skills