Teller, Taskforce

United Fidelity Bank•Evansville, IN

5d•Hybrid

About The Position

The Teller, Taskforce is a key customer service position, the “face” of UFB. Providing friendly and efficient services for many frontline bank functions: processing checking, saving and loan transactions, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.

Requirements

High School diploma or GED equivalent required.
Previous cash handling experience required.
Strong customer service focus.
Excellent interpersonal and verbal communication skills.
Computer literate.
Possess a high degree of integrity when dealing with sensitive information.
Energetic team player.
Ability to perform work accurately and thoroughly.

Responsibilities

Comply with all policies, procedures, disclosures, regulations and consumer privacy requirements.
Answer customer questions and explain available services.
Process checking and savings deposits and/or withdraws.
Check cashing/cashier checks/cash advances.
Cross-selling bank products and services.
Refer customers to the proper department for issues that cannot be resolved at the teller line.
Cash counting.
Processing loan payments.
Buy and sell currency from the vault as necessary.
Ensure teller station is properly supplied.
Balance drawer daily, including periodic batching of transactions.
Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.