Teller Supervisor - To 28.50/hr - Wood Dale, IL - Job 3847-6276

The Symicor Group•Wood Dale, IL

33d•$29•Onsite

About The Position

The Symicor Group is seeking a Teller Supervisor for their bank client in the Wood Dale, IL market. The selected candidate will be responsible for the Teller Department and will be an active member of the management team. This position offers a salary of up to $28.50/hr and a full benefits package. This is an on-site position.

Requirements

High school education or equivalent.
Two or more years of banking & operations experience in a management role.
Three or more years of teller experience.
Demonstrated ability to supervise, train, coach, and motivate others to achieve goals.
Demonstrated problem-solving and conflict-resolution skills.
Strong communication and interpersonal skills.
Strong organizational skills.

Responsibilities

Supervision of the Teller Department.
Maintain audit/compliance procedures.
Cross-sell bank products and services based on customers’ needs.
Maintain appropriate controls to protect the bank against fraudulent activity and losses.
Resolve procedural questions referred by tellers, interpret company policy, and determine reasonableness in deviating from policy to provide equitable service to customers while maintaining a focus on branch profitability.
Manage the image capture process and ensure transaction files are processed.
Ensure tellers are knowledgeable and adhere to compliance, protect customer privacy, and reduce exposure to losses.
Interview and onboard new personnel, provide on-the-job training, development, and feedback, schedule staff to ensure departments are optimally staffed, initiate disciplinary action as necessary, assess productivity, and prepare and conduct performance appraisals.
Provide coaching and development to tellers.
Perform teller duties as needed to meet the department’s needs.