Teller Service Representative

SHARONVIEW FEDERAL CREDIT UNION • Simpsonville, SC

1d • Onsite

About The Position

Sharonview is looking for an enthusiastic, energetic, and outgoing Teller Service Representative to join our dynamic team in Simpsonville, SC (Simpsonville Branch)! In this exciting role, you'll have the opportunity to make a real difference by delivering excellent communication, outstanding service, and support to our members. If you're ready to provide exceptional service and help our members achieve their financial goals, we want to hear from you! Apply now and be part of something great!

Requirements

• High school diploma or equivalent is required.
• One year of customer service experience is required.
• Proficient with various computer software applications, including MS Word and MS Outlook, and able to learn in-house application software.
• Service-oriented with a proactive approach to helping others solve problems and meet financial goals.
• Excellent analytical, organizational, and detail-oriented skills, with a strong focus on accuracy.
• Excellent written and verbal communication skills, with the ability to engage professionally in person, by phone, email, or in writing with both internal and external stakeholders.
• Strong knowledge of processes, tools, and techniques for detecting, addressing, and preventing fraud.

Nice To Haves

• focusing on interacting with people and delivering high-quality service is preferred.

Responsibilities

• Process all member and business financial transactions, including but not limited to issuing checks, processing deposits, withdrawals, and wires, issuing drafts, and other negotiable instruments.
• Respond to member inquiries regarding the operation of accounts, access to services, account discrepancies, adding, or reducing service features on various accounts, and assisting members.
• Maintain a current knowledge of all products and services, changes in federal regulations and internal policies and procedures specifically related to their job.
• Maintain a knowledge of and comply with all BSA related regulations and internal policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees