Teller III - Parrish

SouthState Bank•Parrish, AL

10d•Onsite

About The Position

A Teller III takes ownership of tasks and challenges arising in the operation of the assigned position. The role serves customers quickly, accurately, efficiently, and confidentially according to SouthState Bank Service Standards; understands the Bank’s products and services; identifies customer needs and opportunities to expand relationships through referrals; and helps customers understand and enroll in self-service technology options. The position performs a range of teller transactions and related operational, security, and audit procedures, and may help guide and train new tellers. Additional responsibilities may include vault or backup vault duties.

Requirements

At least 24 months of experience or demonstrated expertise in the Teller II job function.
Willingness and ability to perform the duties of a Teller III.
High school diploma or equivalent.
Cash-handling, sales, and customer-service experience.
Good interpersonal skills.
Good computer skills.
Ability to read, write, speak, and understand English.
Ability to lift up to 50 pounds.
Ability to stand and/or sit for long periods.
Ability to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
Completion of The SouthState Way New Team Member Orientation, Teller Foundations, assigned regulatory compliance training, and assigned policy acknowledgements through DocuSign. Additional training may be required depending on experience.

Nice To Haves

Previous banking experience.

Responsibilities

Serve customers quickly, accurately, efficiently, and confidentially according to SouthState Bank Service Standards.
Understand the Bank’s products and services, including their features, benefits, rules, regulations, pricing, and basic descriptions.
Identify customer needs and expectations by listening for clues and seek opportunities to expand customer relationships through referrals.
Maintain a neat and professional appearance in accordance with bank policy.
Understand and ensure compliance with banking regulations, including Regulation CC and the Bank Secrecy Act.
Develop an understanding of customer-facing technology and discuss and enroll customers in self-service options.
Process transactions for savings, checking, and loan accounts.
Maintain a neat and orderly work area.
May guide and train new tellers.
May allow customers access to safe deposit boxes.
Cash checks and process savings withdrawals within assigned limits and prescribed procedures.
Sell certified checks within assigned limits.
Balance transactions daily.
May service or balance ATMs.
May use the branch capture system.
Follow policies and procedures to complete transactions, minimize operational errors, and maintain proper workflow.
Follow branch security and audit procedures and understand the function and operation of security devices.
May perform vault or backup vault responsibilities.
Complete other duties as assigned.
Attend required meetings and training that may involve travel.