Teller II (Full Time) - Katy, Pin Oak

PROSPERITY BANK•Katy, TX

24d

About The Position

The Teller II performs banking transactions accurately and efficiently, including deposits, withdrawals, loan payments, transfers, check cashing, cash advances, and sales of official checks, money orders, and traveler’s checks. The role balances cash, resolves discrepancies, follows teller procedures and compliance requirements, and promotes bank products and services while providing courteous customer service and protecting customer privacy. The position also supports effective working relationships with clients, colleagues, and management; operates an online teller terminal; assists with training or orientation as needed; completes accurate records and reports; and performs assigned night-drop and clerical duties. The role has no supervisory responsibilities. The work is described as sedentary, primarily involving sitting, with occasional exertion of 10 to 25 pounds, in a typical office environment without hazardous or significantly unpleasant conditions.

Requirements

High school graduate or equivalent.
At least 1 year of successful teller experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Understanding of bank operations is preferred.
Proficiency or knowledge in DNA Standard/UX, CTR/MIL, IVIEW, product knowledge, ATM balancing, WITS/Wires, risk management, dual control, basic account closing, debit card ordering, and Harland check ordering.
Enhanced knowledge of EOD reports, including cash items, proof suspense, and cash reconciliation; collections; savings bonds; cash order/shipment; customer maintenance; and leadership training (Manager’s Toolbox or OnCourse).

Responsibilities

Process deposits, loan payments, account transfers, credit card cash advances, and other teller transactions.
Cash checks and other negotiable instruments; examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders, and promote bank products and services to meet customer needs.
Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
Follow teller procedures and compliance requirements, maintaining no more than one proof error within a 30-day period.
Provide courteous and professional service, promptly resolve client requests and inquiries, and protect customer information.
Operate the online teller terminal and maintain the Bank’s quality reputation.
Coordinate with area personnel and management, assist staff as needed, and assist with training or orientation when needed.
Keep the supervisor informed of activities, problems, and concerns; complete required reports and records accurately and promptly.
Attend meetings and training classes, which may occur on weekdays, evenings, or Saturdays.
Perform night-drop functions and related clerical duties as assigned; keep work areas clean, secure, and well maintained.
Perform other duties as assigned.