Teller I - Full-Time - Zebulon, Georgia

United Bank • Zebulon, GA

2d

About The Position

The Teller serves as the face of United Bank, providing exceptional customer service through direct support and sales and service referrals to appropriate areas of the Bank. The role primarily involves processing transactions accurately and efficiently while delivering the Bank’s Signature Service. The Teller handles retail and commercial transactions, maintains and balances a teller cash drawer, follows security and cash-management procedures, and helps safeguard Bank assets. The position also promotes Bank products and services, answers basic customer inquiries, completes required learning, and works with colleagues and partners throughout the organization.

Requirements

• High school diploma, GED, or participation in a work-study program.
• Professional demeanor, attention to detail, and a high degree of accuracy.
• Ability to assess risk and exercise discretion and confidentiality.
• Strong communication and interpersonal skills.
• Ability to multitask and work well under pressure.
• Proficiency in basic computer skills and active engagement with new technology.
• Ability to lift heavy bags of coin.

Nice To Haves

• Experience in a customer service or retail environment.

Responsibilities

• Provide industry-leading Signature Service.
• Maintain and balance the teller cash drawer and handle teller transactions, including checking, savings, payments, cash advances, certified checks, and bond redemptions.
• Complete retail and commercial transactions according to established procedures and prepare them for electronic processing.
• Follow security measures, cash-management policies, risk procedures, and internal controls.
• Safeguard Bank assets and seek guidance for higher-risk transactions that could expose the Bank to loss or fraud.
• Complete all learning requirements associated with the position.
• Comply with federal and state banking laws and related regulations, including the Bank Secrecy Act.
• Promote the Bank’s products and services.
• Answer basic customer inquiries.
• Build and maintain productive relationships with co-workers and partners throughout the organization.
• Perform other duties as required.

Benefits

• Paid employee health insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Paid long-term disability insurance
• Paid life insurance
• 401(k) plan with employer contributions
• Employee Stock Ownership Plan (ESOP) with employer contributions
• Flexible spending account (FSA)
• Wellness program
• Employee assistance program
• Vacation time
• Sick time
• Paid federal holidays
• Other unique perks
• Career opportunities and growth
• Competitive benefit package
• Flexibility
• Unique culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED