Teller/Banker (Jones Maltsberger)

Security Service Federal Credit Union • San Antonio, TX

27d

About The Position

As a Teller/Banker, you will make a strong first impression on credit union members and become knowledgeable about Security Service products and services. You will build and maintain member relationships by identifying and offering appropriate checking and savings accounts, loans, credit cards, insurance services, and other products that support members’ financial goals. You will help the credit union meet sales goals, identify cross-selling opportunities, and educate members about digital services. The position provides universal service and requires cross-training in teller and banker functions. Other job-related duties may be assigned to support the organization’s vision, purpose, and values.

Security Service offers a defined career path for member service roles and describes the Teller/Banker position as a potential starting point for advancement to branch manager or assistant branch manager. The role may require travel to other branch locations for work or training. At management’s discretion, the employee may be required to register as a Mortgage Loan Originator (MLO) within 180 days of request and, if registered, maintain active registration and comply with applicable S.A.F.E. Act and background-check requirements.

Requirements

• High school diploma or equivalent.
• At least one year of direct banking experience, or two to three years of relevant experience in cash handling, customer service, and sales, or comparable skills.
• Customer-centric attitude focused on delivering positive member experiences while maintaining strict confidentiality.
• Excellent interpersonal and communication skills.
• Goal-driven mindset.
• Proficiency with computer software including Excel, Word, and Outlook.
• Strong attention to detail and organizational skills.
• Ability to focus in a fast-paced environment.
• Ability to maintain a flexible work schedule during normal business hours.
• May be required to travel to and from other branch locations for work or training.
• May be required, at management discretion, to complete federal MLO registration within 180 days of request and meet applicable registration and background-check requirements.

Responsibilities

• Deliver a positive first impression and high-quality service to credit union members.
• Develop and nurture long-lasting member relationships.
• Promote appropriate checking and savings accounts, loans, credit cards, insurance services, and other products that meet members’ needs and support their financial success.
• Meet sales goals and proactively identify cross-selling opportunities.
• Educate members about available digital services.
• Provide universal service by working across teller and banker functions.
• Complete other job-related duties that support the organization’s vision, purpose, and values.
• If required to register as an MLO, maintain active registration and comply with applicable S.A.F.E. Act requirements, updates, and background-check requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED