Telesales Representative

Westgate Resorts•Bellevue, WA

6d•$60,000 - $300,000•Onsite

About The Position

The headquarters of VI Resorts by Westgate, located in Bellevue, Washington, serves as the administrative home of the VI Resorts vacation club, North America's largest owner-controlled timeshare and vacation club, supporting the Owners by offering convenient access to Pacific Northwest business and travel resources. The VI Resorts corporate office supports the operations, member services and club experience that underlie all VI Resorts stays. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company. As a Telesales Commission Sales Representative (In-House), you’ll maximize your earning potential by helping current owners with their vacation ownership. You’ll work leads through a sales process, uncover needs, overcome objections, and present our full range of vacation products. This is a sales position and is commission-driven with weekly pay and benefits. Ideal for motivated sales professionals who thrive on performance and results. Hourly or Commission whichever is greater + Bonus (ranges of income from $60,000 - $300,000)

Requirements

Active Washington State Timeshare License or ability to obtain required (employer assistance to apply on first day)
6+ months of timeshare or sales experience preferred
High school diploma or GED
Excellent communication and sales closing skills
Resilient, self-driven, and competitive mindset
Comfortable working in a fast-paced, commission-only environment
Previous telesales, call center, or hospitality sales experience preferred (timeshare experience is a plus).
Proven track record of meeting or exceeding sales or call performance targets.
High school diploma or General Education Degree (GED); or equivalent combination of education and experience.
Excellent verbal communication and persuasive selling skills.
Strong listening skills and ability to build rapport quickly.
Knowledge of CRM systems and call center software.
Ability to handle pushback professionally and remain motivated.
Comfortable working in a fast-paced, performance-based environment.
Goal-oriented with a competitive and positive attitude.

Nice To Haves

timeshare experience is a plus

Responsibilities

Make outbound/receive inbound calls to current owners to generate account upgrades, and new sales.
Work with good standing owners to enhance their ownership by showing empathy and creating affordable solutions.
Maintain a 45-day lead engagement cycle with persistent follow-up (phone, email, text).
Cross-sell and present all VI Resorts by Westgate vacation products across multiple properties.
Confirm product fit and customer satisfaction with every sale.
Consistently meet department standards: 50+ calls daily and $40,000+ average net volume
Maintain accurate records and follow all policies/regulatory guidelines.
Partner effectively with the Telesales team lead who is organizing and assigning leads.
Other duties as assigned.

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact