Outbound Telesales Representative - Oral Surgery

Henry Schein•SC Remote, USA, SC

4d•$40,000 - $50,000•Remote

About The Position

This position is responsible for calling existing and new dental customers to grow their business using targeted promotions and pricing. This role will be responsible for achieving incremental sales growth from strategic targets. The company is a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. They have stayed true to their founding values and have evolved, expanded, and grown their company. They now serve more than 1 million customers in 33 countries and territories, with a network of trusted advisors providing more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. They invite candidates to join approximately 25,000 Team Schein Members, who are critical to their success and are at the core of their Team Schein Values. They live those values by ensuring that their culture focuses on the wellness of their team, which they accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where they live and work. They encourage candidates to be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants.

Requirements

Candidates must reside in Central or Eastern Time Zone
Strong computer skills and time management skills.
Experience with Microsoft products, especially Outlook and Excel.
Good attitude, high energy level, comfortable performing projects in conjunction with day-to-day activities, excellent interpersonal skills, and ability to communicate with diverse personalities and be tactful, mature, and flexible.
Good reasoning abilities and sound judgment.
Resourceful, well organized, dependable, efficient, detailed oriented and be adaptable to change.
Typically 1 or more years of Customer Service experience.
3 years of sales experience is preferred

Nice To Haves

Typically High School education, vocational training and/or on-the-job training.

Responsibilities

Service target accounts across all product categories to increase sales in existing and new accounts.
Identify decision makers within targeted leads to begin sales process and sell targeted, promotional items.
Lead targeted accounts to growth to allow them to progress through the sales management lifecycle.
Collaborate with management to determine strategic sales approaches and objections/roadblocks.
Promote the AAOMS partnership and other targeted pricing programs.
Sell complimentary services such as compliance training, inventory management systems and Rx destruction to provide customer loyalty and downstream value as well as increase share of wallet and ROI.
Support marketing efforts such as tradeshows, exhibits and other events with travel and preparation activities.
Work within pricing guidelines to secure revenue and GP growth that is profitable.
Document all efforts and status for each assigned account to optimize all sales and marketing opportunities and sales results.
Communicate product gaps, competitive data, new service opportunities and pricing objectives to leadership.
Work closely with Sales and Customer Service, Purchasing, Sales Support, and Supplier Management to understand inventory, product shortages, product lines and promotions.
Investigate and troubleshoot customer service issues and maintain accurate notes and information.
Provide excellent customer service for assigned accounts in addition to improving sales initiatives.
Responsible for quotes and price comparisons (Truecost).
Understands pricing margin.
Ability to learn and utilize Power BI.
Work with all personnel to satisfy clients and achieve company goals.
Perform routine follow up calls as needed or scheduled based on the strategic plan.
Use company-provided metrics and reporting as the basis for communication with management.
Travel, as needed, but not limited to customer visits, tradeshows, business meetings, etc.
Perform any other duties, as assigned.