Telephony Systems Administrator (SA1.5) (Government)

AT&T•Columbia, MD

11d•$89,200 - $129,400•Onsite

About The Position

AT&T Global Public Sector is seeking a detail-oriented Telephony Systems Administrator to support critical communications infrastructure for government customer operations. The role provides overall system administration for enterprise-wide Cisco Unified Communications Manager and related systems, helping maintain reliable, compliant, and secure communications systems. This is a full-time onsite position at the designated work location five days per week; relocation is not offered. The position is based in Columbia, Maryland, and requires a TS/SCI clearance with polygraph. The listed salary range is $89,200–$129,400 per year. Individual starting salary may depend on geography, experience, expertise, and education or training.

Requirements

Seven years of experience as a system administrator in programs and contracts of similar scope, type, and complexity.
Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management, or a related discipline from an accredited college or university; five years of additional system-administration experience may substitute for the degree.
Experience configuring and administering common TDM and VoIP telephone call manager systems, such as Nortel Meridian PBXs and Cisco Unified Call Manager.
Large-scale Cisco Voice implementation experience in a multi-cluster environment and with data networking infrastructure.
Working knowledge of H.323 and SIP.
Familiarity with Cisco UCS platforms, voice gateways, virtualization, and ESXi.
DoD 8570 IAM Level 2 certification required.
TS/SCI clearance with polygraph required.

Responsibilities

Provide overall system administration for enterprise-wide Cisco Unified Communications Manager and related systems.
Plan regular maintenance tasks, including updates and upgrades.
Maintain current and accurate documentation of system configurations.
Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.
Administer and monitor voice systems for performance and SLA attainment.
Support lower-tier break/fix resolution and move, add, change, and deactivation requests for telecommunications systems.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days per year and nine company-designated holidays, based on date of hire; pro-rated for employees working less than 40 hours per week.
Paid parental leave.
Paid caregiver leave.
Additional sick leave may be available beyond what state and local law require; this leave is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs.
Employee wellness programs.
Employee discounts on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T wireline phone.