Telephone Operator - Full Time

Crown Honda • Pinellas Park, FL

2d • Onsite

About The Position

If you enjoy BUSY CALL CENTER ACTIVITY but would like to work in a smaller, 'family-like', company setting, we have an immediate opening for a Full-Time Telephone Operator handling a high volume of incoming calls for Crown Automotive Group’s multiple franchises. SWITCHBOARD OPERATOR OR CALL CENTER EXPERIENCE IS IMPORTANT FOR THIS POSITION Like most call centers, you would be working in a structured environment with responsibilities that include: Answering a large volume of incoming calls Determining where the callers need to be directed Transferring the call appropriately May include composing and sending emails The Crown Automotive Group is a family-owned dealership group established in 1969 in St. Petersburg with multiple stores throughout Florida, Tennessee and Ohio. Come join our team and experience “The Better Way to Work”! Our culture is defined by our unwavering commitment to being 'Employee Centric'. We prioritize the well-being, growth, and happiness of every member of our team, because we understand that our employees are the driving force behind our success. With a focus on transparency, collaboration, and respect, we foster an environment where every individual feels valued, supported, and empowered to thrive. Join us and become part of a company culture where your voice is heard, your ideas are valued, and your potential is limitless.

Requirements

• Multi-line experience preferred
• Polite telephone manner and personality
• Outstanding communication skills
• Ability to email, as needed
• Excellent customer service skills required
• Ability to pass a pre-employment drug test
• Must prove eligibility to work in the U.S.

Nice To Haves

• Switchboard operator or call center experience

Responsibilities

• Answering a large volume of incoming calls
• Determining where the callers need to be directed
• Transferring the call appropriately
• Composing and sending emails

Benefits

• Competitive pay
• Medical, dental and vision insurance
• Short- and long-term disability coverage
• Life insurance
• Flexible spending accounts
• 401K w/ company match
• Paid training
• Opportunity for growth and advancement
• Opportunities to serve your community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed