Telemetry Tech - Lititz

UPMC•Lititz, PA

17h

About The Position

The Telemetry Tech provides continuous cardiac monitoring for patients on telemetry. The role interprets cardiac rhythms, identifies normal rhythms and basic arrhythmias, and promptly reports changes outside established parameters to the appropriate nursing unit. The technician maintains accurate, timely patient-monitor records and data, responds to urgent and emergency situations within established guidelines, and provides safe patient care while carrying out delegated duties. The position also supports nursing-unit staff with minor telemetry troubleshooting, maintains telemetry equipment and a clean, organized Telemetry Operations Center (T.O.C.), prepares and delivers telemetry reports, files patient documents, and maintains supplies. The technician communicates effectively with patients, families, physicians, nursing staff, and other disciplines; ensures effective shift handoffs; handles information confidentially; and demonstrates customer service and respect for cultural diversity. The position typically reports to the Nursing Director. A telemetry/arrhythmia course must be completed within three months of hire.

Requirements

High school graduation or completion of a GED.
Complete a telemetry/arrhythmia course within three months of hire.
Ability to concentrate on multiple monitors over an extended period of time.
Ability to interpret cardiac rhythms for patients on in-house telemetry.
Ability to respond to and communicate emergency situations.
Excellent customer service skills.
Basic computer skills.
Act 34 clearance.

Responsibilities

Provide continuous cardiac monitoring for patients on telemetry.
Interpret cardiac rhythms for patients on in-house telemetry, identify normal rhythms and basic arrhythmias, and immediately report changes outside stated parameters to the appropriate nursing unit.
Respond appropriately to urgent and emergency situations within established guidelines and inform responsible persons when emergencies occur.
Maintain and update patient monitor records consistently and in a timely manner; obtain accurate patient data and report findings promptly and accurately.
Provide safe patient care and respond appropriately to delegated duties.
Instruct nursing-unit staff in troubleshooting minor problems, such as lead placement.
Maintain effective written and oral communication within and between departments, interact positively with patients and care teams, and ensure effective shift handoffs.
Maintain a clean and safe T.O.C. by following routine cleaning schedules; perform routine telemetry-equipment maintenance and troubleshoot minor problems.
Identify problems and seek appropriate resources to resolve those within the technician’s control.
Deliver correct telemetry reports to the appropriate nursing units and file patient documents in the correct charts.
Acquire, stock, and organize supplies for the T.O.C.
Contribute appropriately to unit quality-improvement matters and identify personal learning needs and education goals.
Demonstrate customer service, respect cultural diversity, protect confidential information, and support UPMC’s Service Excellence commitment.
Maintain a positive, approachable, respectful, and team-oriented manner; avoid participating in gossip.