Telemarketing Representative - Onsite Columbia, South Carolina

BlueCross BlueShield of South Carolina • Columbia, SC

1d • Onsite

About The Position

Sells insurance products through telemarketing. This position is onsite full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229.

Requirements

• High School Diploma or equivalent
• One year of Telemarketing or Sales experience.
• Ability to obtain Carolina Department of Insurance licensure within 60 days of hire.
• Good judgment skills.
• Demonstrated verbal and written communication skills.
• Demonstrated proficiency in spelling, punctuation and grammar skills.
• Effective presentation and customer service skills.
• Basic business math proficiency.
• Ability to persuade, negotiate or influence others.
• Ability to handle confidential or sensitive information with discretion.
• Ability to lead, motivate and assess the performance of others.
• Ability to operate standard office equipment.
• Working knowledge of Microsoft Word or other word processing software.
• Department of Insurance Licensure must be obtained within 60 days of hire in state employed.

Nice To Haves

• 3 years-Customer service
• Working knowledge of spreadsheet and database software.
• Effective customer service skills.
• Analytical and critical thinking skills.
• Ability to persuade, negotiate, or influence others.
• Working knowledge of Microsoft Excel, Access, or other spreadsheet/database software.

Responsibilities

• Places and answers (inbound and outbound) telephone calls from/to potential customers.
• Assists with decisions regarding plans and products.
• Follows up/through on leads provided.
• Generates letters to prospective customers.
• Processes applications and prepares marketing/information packets.

Benefits

• We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED