Telehealth RN- Virtual Specialty

Medical University of South Carolina•Remote- South Carolina, SC

About The Position

The Virtual Nurse, RN, coordinates and delivers professional, clinical, quality, and educational services to patients engaging with MUSC through virtual care. The role supports efficient and effective virtual care services by providing convenient, timely care navigation for patients and support for virtual providers. It provides centralized support for virtual visits across multiple levels of care along the care continuum and coordinates pre-visit, during-visit, and post-visit care planning for patients, providers, and other care team members. The role also processes patient referrals and other care-plan-related needs as requested. The nurse provides patient- and family-centered care using the nursing process, including assessment, planning, implementation, and evaluation. Care addresses patients’ physical, emotional, spiritual, cultural, religious, and environmental needs, and includes nursing diagnoses, outcome identification, care coordination, health teaching and promotion, and evaluation of goals and interventions in accordance with MUSC policies and standards. The nurse maintains a safe, therapeutic, and healing environment and demonstrates professional accountability, critical thinking, effective teamwork, autonomous practice, and commitment to professional growth and clinical excellence. The position reports to leadership within the MUSC Center for Telehealth.

Requirements

At least one year of work experience as a registered nurse.
Licensure as a registered nurse by the South Carolina Board of Nursing or a compact state.
Current American Heart Association Basic Life Support certification or American Red Cross BLS for Healthcare Providers certification.
For RN staff hired on or after July 1, 2013, an Associate or Diploma degree in nursing requires enrollment in an accredited BSN program within two years and successful completion of a BSN degree within four years of the RN hire or reclassification date.

Nice To Haves

Bachelor of Nursing degree preferred.

Responsibilities

Coordinate and deliver professional, clinical, quality, and educational services to patients engaging with MUSC via virtual care.
Provide timely care navigation for patients and support virtual providers.
Provide centralized support for virtual visits across multiple levels of care along the care continuum.
Coordinate pre-visit, during-visit, and post-visit care planning for patients, providers, and other care team members.
Process patient referrals and other care-plan-related needs as requested.
Provide patient- and family-centered care using the nursing process, including assessment, nursing diagnoses, outcome identification, planning, implementation, care coordination, health teaching and promotion, and evaluation.
Direct and lead assigned team members and collaborate with multidisciplinary team members to provide age- and developmentally appropriate care.
Maintain a safe, therapeutic, and healing environment, including protecting patient privacy and demonstrating responsive, respectful, accepting, and professional behavior.
Participate in shared governance, peer review, professional development, and the professional practice model.
Coordinate effective and efficient delivery of patient care services using care management principles.
Identify clinical priorities and initiate actions to improve patient outcomes.
Promote a healthy work environment and take personal responsibility for professional growth.