Technical Support Tech I

TEKsystems • Johnstown, OH

6d • $23 - $23 • Onsite

About The Position

TEKsystems Inc. is seeking a skilled and dedicated Technician to join our team to help on the infrastructure side of a large data center. This position offers a 6-month contract with the possibility of a permanent hire, along with comprehensive medical, dental, vision, and 401k benefits.

Requirements

• High school diploma or equivalent; technical certifications are a plus.
• Proven experience in telecommunications or related field.
• Knowledge of telecommunications systems, including routers, switches, and cabling.
• Familiarity with VoIP, PBX systems, and network protocols.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Willingness to adapt to changing technologies and requirements.

Responsibilities

• Install, maintain, and repair telecommunications systems and equipment.
• Perform routine inspections and troubleshoot network issues.
• Configure and program telecommunications devices and systems.
• Collaborate with team members to ensure seamless network connectivity.
• Provide technical support to end-users, diagnosing and resolving issues.
• Maintain accurate records of equipment inventory and service activities.
• Ensure compliance with safety and industry standards.
• Stay updated with industry trends and emerging technologies.

Benefits

• Competitive salary and the opportunity for permanent employment.
• Medical, dental, and vision coverage to support your health and well-being.
• 401k retirement savings plan for financial security.
• Professional development and growth opportunities.
• A supportive and collaborative work environment.
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED