Telecommunications Field Technician

Leader Communications Inc•Dover, DE

19d•Onsite

About The Position

The Telecommunication Field Technician installs, maintains, and repairs voice, data, and wireless communication infrastructure, including fiber optic lines, routers, and switches. They work on-site, testing equipment to ensure optimal performance, troubleshooting outages, and providing customer service, often requiring physical labor at heights or in confined spaces. Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Requirements

BA/BS in Telecommunications or equivalent technical degree or equivalent experience, OSHA Certificates for construction and general job site safety (trenching), CPR, manhole recovery.
3 years minimum qualified practical field experience specific to switch maintenance and ISP/OSP.
3+ years’ experience with secure VoIP or Avaya technologies.
CAT 3, 5, 5E and 6 wiring. Certification preferred.
IAT Level II or Equivalent Security+
Familiarity with Avaya Communication Manager, Session Manager, System Manager, and Communication Control Toolkit (CCT).
Telecommunications systems engineering
Telecommunications knowledge
Telecommunications technologies
Audiovisual maintenance
Provisioning
Technical understanding
Functional and technical skills
Independence
Attention to detail
Verbal communication
Documentation skills
Comp TIA Security+. Certification required.
Knowledge of key systems.
Computer skills; TMS, CVC, CAIRS, SharePoint, and Microsoft Office Suite.
OSHA regulation 29 CFR 1910.146
Confined Spaces
Able to establish implementation plans for PBX/Voice Mail installations.
Inside/Outside Plants
Terminating and splice of copper and fiber.
GPS technology.
Able to attain confined space certification, and experience working in confined spaces (manholes) preferred.
Not required to lift more than 50lbs.
Position requires sitting, standing, and keeling for long periods of time. (Heavy Work)

Responsibilities

Knowledge of telecommunications industry services, solutions and trends.
Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.
Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; assessing installation site; and preparing an installation diagram.
Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; integrations; following industry standards; activating remote access tools; and coordinating with contractors.
Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems.
Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications.
Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
Maintains customer rapport by listening to and resolving concerns and answering questions.
Maintains safe work environment by following codes, standards, and legal regulations.
Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
Updates job knowledge by participating in educational opportunities and reading technical publications.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Must be detailed and safety oriented.