Telecommunications Field Technician

Multi-Comm Inc.•San Diego, CA

9d•$36,920 - $100,000

About The Position

Multi-Comm, Inc., a Veteran-Owned Small Business, provides installation and maintenance services for the cable television and telecommunications industry and private sector. Its services include commercial and residential cable installation, fiber optic installation and maintenance, rewiring and retrofit, soft construction, and structured cabling. Technicians install, maintain, upgrade, and repair cable, broadband, and telephony systems. The role includes scheduled installations, disconnects, and related service activities, troubleshooting and repairing minor technical problems, and responding to subscriber service issues. Technicians help keep systems operating efficiently through preventive maintenance and timely repair work. The company emphasizes safety, quality workmanship, and customer satisfaction. The position involves working indoors and outdoors, including aloft and in confined spaces. Candidates must provide a clean personal truck or van capable of handling a 28-foot ladder; a ladder rack will be provided if needed. Necessary job tools are provided after successful completion of the paid initial training class. Compensation is $17.75 per hour plus weekly production-based incentives and mileage reimbursement. The company reports an average technician hourly rate of $28 after incentives, with a stated pay range of $36,920 to $100,000 per year.

Requirements

Have a clean personal truck or van capable of handling a 28-foot ladder; a ladder rack will be provided if needed.
Have a valid driver's license, vehicle registration, and auto insurance; DMV records will be pulled.
Have good time-management skills.
Pass a pre-employment drug test and criminal background check.
Be physically able to perform the job functions and not be afraid of heights.
Be organized and well-groomed.
Have basic computer skills.
Have good verbal, written, and interpersonal communication skills.
Communicate effectively by email, phone, and other channels, and respond quickly and accurately to supervisors, management, and other staff.
Be adaptable and able to work both independently and in a team environment.
Be able to handle multiple tasks, organize and prioritize work, make decisions, and work efficiently and effectively under deadlines.
Be comfortable working indoors and outdoors.
Be able to use various hand tools.
Be willing to work varying shifts and hours, including possible mandatory overtime, six days per week, weekends, and holidays.
Maintain a positive attitude.

Responsibilities

Complete scheduled installations, disconnects, and other activities associated with operating and maintaining cable, broadband, and telephony systems on time.
Work aloft and in confined spaces, including climbing ladders and poles and entering attics, telco rooms, buildings, and crawl spaces.
Troubleshoot and repair minor technical problems.
Complete work orders, forms, and reports accurately, working independently and as part of a team.
Maintain and manage stock issued for job tasks.
Follow company and OSHA safety policies and regulations.
Adjust workload as needed to meet changing demands.
Maintain a positive, professional attitude and presentable appearance, and interact appropriately with the public.
Use communication devices as needed to complete work orders.
Take pride in work and maintain quality standards.
Enter data daily for work performed.

Benefits

Paid training
Medical, dental, and vision benefits
AFLAC
401(k)
Company-sponsored life insurance and accidental death and dismemberment coverage
Weekly production-based incentives
Vehicle mileage reimbursement
Job tools provided after completion of initial paid training
Employee rewards program
Employee of the Month program
Employee referral program
Paid sick leave
ZayZoon benefit providing access to wages ahead of payday